On Monday afternoon the 23rd of March I swam in the World Gym pool in Lowell with my daughters. That evening I attended a kickboxing class in the same gym with Esti Corcoran. Esti is one of my favorite trainers. The people in the class are great too. We’re not close friends, but we kind of know each other and laugh and work out. Oh boy, do we work out; Esti is a very strict coach. I left 10 minutes before the class finished. I’m sorry I did because that night the gym closed down.
Last year in January, my husband, three children and I moved to Bentonville. We are originally Dutch and lived in South Africa for three years. We looked at a few gyms and decided on the World Gym of NWA. They offered fabulous classes, the employees were friendly and the kids could even take swimming lessons. So far, so good.
I never even thought of checking whether this gym was reliable. I assumed people would notify you when things don’t go according plan. But they didn’t. Having lived in Africa makes you believe you’ve seen it all. But we never, ever experienced anything like this. It’s disturbing and I feel betrayed. How come nobody notified me when I renewed my membership a month ago? What will happen to all the employees?
I also notice that I miss going to the gym. I don’t function like I used to; my routine is disturbed and the girls can’t take swimming lessons. I got angry and it didn’t really help. I run outside and I cycle, but I miss my classes. I miss my gym-buddies. Already.
That’s why I decided to take action:
1. I’d like my money back. I’m sure there’s reasons for this, but members are not the ones to blame. I emailed and phoned but without success…
2. I called gyms to check if they are looking for new employees and I recommended my favorite instructors. (Esti and Jamie are great; gym managers and owners, take note!)
3. I’m of course looking for a new gym. It’s almost summer, hello; I need a hot bikini bod!
I’ve been thinking this through and I’m going to try out different classes in Bentonville, Lowell and Rogers’ gyms, taking pictures, describing the atmosphere. My goal is to find a new, friendly, reliable and affordable place – although it will be more expensive than World Gym which might be one of the reasons etc….
It will hopefully inspire other ex-World-Gym-lovers to find a new good place. Let’s spread the word for the fantastic gyms out there!
The first class will be at Define Fitness Studio. Happy to hear other good stories too!